A very comprehensive and simple approach to follow that every small business owner should have, and implement in their business. What I love is having the SBOS Coach along side you through the journey is pure genius. Lindsay gives you all the tools, resources, and information to operate your business. For seasoned and experienced business owners, this is a great reminder of why to do, and you will find nuggets along the way. For any small business who is just starting, or within your first 5 years in business, this is a must. I will be recommending it to every member in my TEC Canada / Vistage International group. Well done Lindsay, well done!