THE SMALL BUSINESS OPERATING SYSTEM - SBOS®
Build the business behind your Position of Choice™.
You’ve already built a business. SBOS® helps you build the systems behind it—so growth doesn’t require more of you.
The Small Business Operating System brings the essential areas of your business together into one practical framework, helping you create greater clarity, accountability, predictability and independence from the owner.
A BUSINESS CAN GROW FASTER THAN ITS SYSTEMS
What got your business here may not get you where you want to go.
Most businesses begin with the entrepreneur at the centre.
You sell. You solve. You make decisions. You hold relationships. You know how everything works.
That works—until it doesn’t.
As the business grows, what once made you valuable can make the business increasingly dependent on you. More customers create more decisions. More employees create more people issues. More revenue creates more complexity.
Eventually, growth can create more responsibility instead of more freedom.
The entrepreneur is the first system in every business. SBOS® helps you build the systems that come next.
ONE BUSINESS. ONE OPERATING SYSTEM.
SBOS® brings the essential parts of your business together.
SBOS® — the Small Business Operating System — is a practical framework designed for established small business owners who want to build a stronger, more predictable and less owner-dependent business.
Rather than treating strategy, sales, people, leadership, numbers and execution as separate initiatives, SBOS® connects them into one operating system.
Because a weakness in one area eventually affects the others.
THE SIX AREAS OF SBOS®
Six areas. One stronger, less owner-dependent business.
Planning & Strategy
Clear direction, priorities and accountability through your One-Page Business Plan.
Sales & Marketing
Define your Ideal Customer Profile and build a measurable, predictable pipeline.
Resourcing - People & Financial
The people and financial capacity required to support the business you're building.
Leadership
Clear expectations, accountability, communication rhythms and a team capable of leading.
Tracking & Reporting
KPIs, KLIs™ and dashboards that give you visibility before problems reach your desk.
Execution
High Value Activities, repeatable systems and consistent execution that turn plans into results.
When these six areas work together, you no longer have to be the system holding everything together.
LEARN IT. APPLY IT. BUILD IT.
The SBOS® Training Program
The SBOS® Training Program takes you step-by-step through the complete Small Business Operating System—not simply to teach you business concepts, but to help you apply them to your business.
Across the six modules, you'll work through practical frameworks, exercises and tools designed to help you uncover what's getting in the way, make decisions and build the systems your business needs next.
This isn't training you consume. It's a business operating system you build.
TURN LEARNING INTO YOUR OPERATING SYSTEM
You won't finish with notes. You'll finish with tools your business can use.
One-Page Business Plan
Clarify where you're going, what matters now and who owns what.
Ideal Customer Profile & Pipeline
Know who you're best positioned to serve and create visibility into future revenue.
People & Financial Resource Plan
Align the resources required to support your priorities and growth.
Leadership Rhythms
Create clarity, communication and accountability throughout the organization.
KPI & KLI™ Dashboard
See what's happening early enough to make better decisions.
HVAs, Systems & Playbooks
Move critical knowledge and activity out of the owner's head and into the business.
YOU DON'T HAVE TO FIGURE IT OUT ALONE
Your training doesn't stop when the lesson ends.
Knowing the framework is one thing. Applying it to the realities of your business is another.
Your SBOS® Coach is your Digital Implementation Companion—available to help you think through questions, challenge assumptions, apply the frameworks and turn what you're learning into action.
Bring it the real issues you're working through as you build.
LEARN → THINK → DECIDE → EXECUTE
IS SBOS® RIGHT FOR YOU?
Built for owners who have already proven they can build a business.
SBOS® is designed for established small business owners who have moved beyond startup and know their business has more potential—but also recognize that too much still depends on them.
The business is working, but you're still carrying too much.
Growth has created complexity instead of freedom.
You have good people, but too many decisions still come back to you.
You don't have enough visibility into what's happening until there's a problem.
You want stronger systems without creating unnecessary bureaucracy.
You want to scale the business without scaling your personal workload with it.
You don't need another job inside your business. You need a business designed to work as a business.
THE GOAL ISN'T SBOS®
The goal is your Position of Choice™
SBOS® is the system. Position of Choice™ is what you're building toward.
A business with the people, systems, leadership and visibility to succeed without requiring you at the centre of everything.
You may choose to keep leading it for decades. You may grow it. Sell it. Step back. Start something else. Spend more time with the people who matter.
The choice is yours. That's the point.
ARE YOU READY TO BUILD DIFFERENTLY?
Start building a business that depends on you less.
Six areas. One practical operating system. A clearer path from where your business is today to the Position of Choice™ you want to create.
Discovery creates direction. Execution creates momentum.
Testimonials of happy clients
Got this for my husband who has big dreams! The content is about how to follow your dreams in business, without losing yourself or burning out. I recommend!
Every business is unique and now you can build and scale your business over and over. This will give you the best tips to build your business with a life and work balance. Your life is everything to you so don’t waste it all working. Learn to work and have a little fun with the simplest tips. It’s a great and I hope you enjoy it too!
Perfect timing. I am currently building a business form the ground up and this was a great tool in the beginning stages.
A very comprehensive and simple approach to follow that every small business owner should have, and implement in their business. What I love is having the SBOS Coach along side you through the journey is pure genius. Lindsay gives you all the tools, resources, and information to operate your business. For seasoned and experienced business owners, this is a great reminder of why to do, and you will find nuggets along the way. For any small business who is just starting, or within your first 5 years in business, this is a must. I will be recommending it to every member in my TEC Canada / Vistage International group. Well done Lindsay, well done!
This is the kind of information I wish I would’ve had when I started my business. Spoken from someone who’s actually built the work and genuinely cares about ending entrepreneurial, poverty, I learned so much!
WAYS TO GET STARTED
There isn't one way to build a Position of Choice™. Whether you want to learn independently, use AI-supported implementation, work with a Certified SBOS® Coach, or build alongside other entrepreneurs, there's a place to start.
Start SBOS® Training
Build the systems your business needs to depend on you less, using the complete SBOS® framework.
Get the Book
Start with the mindset and principles behind building a business that serves your life powered by SBOS®.
Access Free Resources
Practical tools to help you identify dependence, create clarity and start making changes.
Your SBOS® Coach
Access your SBOS® Coach
AI-supported implementation to help you apply the frameworks, work through questions and keep moving.
Certified SBOS® Coaches
Work with a Certified SBOS® Coach
Get personalized coaching, challenge and accountability as you build your Position of Choice™.
SBOS® Community
Join the SBOS® Community
Build alongside entrepreneurs working toward the same goal: businesses that create greater choice.
For Business Owners Ready to Scale Without Sacrifice
